General Management

In the following presentation, I'll be discussing the realm of operational management. This will encompass a deep dive into the significance attached to establishing and concluding business hours, as well as highlighting the pivotal role played by the front desk personnel in day-to-day operations. We will also delve into the invaluable contributions made by the membership sales and personal training teams. Additionally, I'll emphasize the critical role that the cleanliness maintenance team holds within this enterprise. Other crucial aspects that will be covered include the provision of towel services, the streamlined process of supply procurement, effective management of overdue balances, and the art of merchandise sales. Concluding our discussion, I will provide an overview of the business's financial landscape, outlining both its profits and expenditures.